Brand Story

Frequently Asked Questions

Q: How much does shipping cost?

A: FREE! We offer free standard shipping on ALL orders within the United States — no minimum required! 🚚 International orders over $200 also ship FREE. Orders under $200 ship for a flat rate of $12.

Q: How long will it take to receive my order?

A: Most orders are processed within 1–3 business days and delivered within 5–10 business days via premium carriers like USPS and UPS.

Q: Can I track my package?

A: Yes! As soon as your order ships, we will email you a tracking link so you can follow your vibe's journey.

Q: What if my item doesn't fit?

A: No problem. We have a 30-Day Happiness Guarantee. Just email return@lingerievibe.com to start a return.

Q: Where is LingerieVibe NYC based?

A: We are a New York-inspired brand. To ensure the fastest delivery, we ship directly from our specialized fulfillment centers across the USA.

Q: How can I contact customer support?

A: For general questions, reach us at info@lingerievibe.com
For order issues: support@lingerievibe.com
For Wholesale/Large Orders: sales@lingerievibe.com
Phone & WhatsApp: +1 (816) 615-2231